The consumer may return the purchased goods within 14 calendar days from the date of its receipt, provided that the goods are returned unused, clean, with tags, "odorless" (eg creams, perfumes). In undamaged packages.
Exchange
In order to replace the purchased goods, a new order should be placed in the comment by entering "order replacement plus order number". Exchanged products should be sent to the following address:
LivCo Corsetti Fashion sp. J., Ul. Wenedów 1A, 75-846 Koszalin
The package must be accompanied by a proof of purchase (purchase invoice) and a completed exchange / return form .
You can also download the exchange form here .
If the value of the replacement order exceeds the value of the products returned, the Customer Service Department will inform you about the amount of the surcharge.
Complaints
The advertised products should be sent to the following address:
LivCo Corsetti Fashion sp. J., Ul. Wenedów 1A, 75-846 Koszalin
The shipment must be accompanied by a proof of purchase (purchase invoice) and a completed complaint form .
The complaint form can also be downloaded here .
The complaint will be considered within 14 days from the date of receipt of the advertised product along with the required documents.
More information in the Regulations of purchases.
If you have additional questions, please contact the Customer Service Department by email: biuro@livco.pl